This Privacy Policy explains our approach to data at imagenx.art. Our goal is to provide you with a powerful creative tool while respecting your privacy and giving you control over your information. This document outlines what data we handle, why we handle it, and how we keep it safe.

1. Our Commitment to Your Privacy

Your trust is fundamental to our service. We are committed to processing your data with transparency, integrity, and security. We do not sell your personal data. Our business is providing a great AI image generation service, not monetizing your private information.

2. Your Control & Data Rights

You are in control of your personal information. Depending on your location, you have the right to:

Know what we have: Request access to the personal data we hold about you.
Correct your info: Ask us to update or correct any inaccurate or incomplete information.
Request deletion: Request that we erase your personal data from our systems (subject to legal or operational retention needs).
Transfer your data: Ask for a copy of your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact our support team at support@imagenx.art.

3. The Information We Handle & Its Purpose

To operate imagenx.art, we handle two main categories of information:

Your Account and Payment Information: We use your name and email to manage your account. For credit purchases, we send an order identifier, pack description and price to NOWPayments. Its hosted checkout handles the cryptocurrency transfer. We retain order and payment identifiers, transaction status, amounts and callback records to verify purchases, credit your account and resolve payment issues. Blockchain transactions may be public. Never send us a wallet private key or recovery phrase.

Your Creative Inputs (Prompts & Media): To generate images, you provide us with text prompts and, optionally, reference images. This data is sent to our AI models solely to fulfill your creation request.

Technical & Usage Data: We automatically log technical information like your IP address, browser type, and device information to ensure our site runs smoothly and securely. We also analyze how users interact with our features (e.g., which buttons are clicked) to improve our service and user experience.

4. Data Retention & Deletion Policy

We believe in data minimization—only keeping what we need.

Creative Inputs: Your uploaded images and generated videos are automatically deleted from our active systems after a short period (e.g., 72 hours) to give you time for download. We do not retain them long-term.

Account Data: We retain your account information for as long as your account is active, or as needed to comply with our legal obligations and resolve disputes.

5. Our Security Protocols

We implement robust technical and organizational measures to protect your data. This includes using HTTPS encryption for all data in transit, securing our servers in top-tier data centers, and strictly limiting internal access to your personal information to authorized personnel only.

6. When Information May Be Shared

We only share information in specific, necessary circumstances:

With Core Service Providers: We use NOWPayments for current cryptocurrency checkout, alongside providers for hosting and AI processing. Those services receive the information needed to perform their role. NOWPayments also applies its own privacy practices to its checkout. Historical payment records may retain the identity of an earlier payment provider.

For Legal Reasons: We may disclose information if required by law, such as in response to a subpoena or a valid request from law enforcement.

In a Business Transition: If imagenx.art is involved in a merger or acquisition, user information may be transferred as part of that deal, under the same privacy commitments.

7. Our Policy Regarding Minors

imagenx.art is not intended for use by individuals under the age of 13. We do not knowingly collect data from children. If you believe we have inadvertently collected such information, please contact us immediately at support@imagenx.art so we can take steps to delete it.

8. Policy Modifications

The world of AI and data privacy is always evolving. We may update this policy from time to time. When we do, we will post the new version on this page and update the "Last Updated" date. Your continued use of imagenx.art after any changes signifies your acceptance of the new policy.

9. How to Reach Us

For any questions, concerns, or requests related to this Privacy Policy, please email us at:

Email: support@imagenx.art